Probably the most stunning figure is that the 28-member team assisted 500,000 players over the course of a year. A majority of those service requests were for account issues. Response time was decent but not astounding, with 25% of calls answered within an hour and a "vast majority" addressed within 24 hours. The team was happy that 75% of those helped rated the help as eight or above out of 10.
You can view the full infographic after the break.