· How to receive my runescape gold?
· You need write the Order number/Email Address in the query box on the site, there will show the location of the transaction, please inform us when you arrive at the location. Thanks for your understanding. If you still have questions, please contact our online support.
· I have been waiting for a long time in game for delivery, did something go wrong?
· If no one contacts you in the game within 30 minutes of placing your order, please check your e-mail first to see whether we have notified you about any problems. If you haven’t received such information then please contact our 24/7 Live Chat Help for further assistance.
· Why don’t you trade with me after I have made my order?
· Maybe because of Grand Exchange limits, we can’t buy enough accounts for you at the current time. But we will try our best to buy all of your items as soon as possible.
After in game delivery, your deliverer asked for the gold / item back immediately. They said that it was for their system records and that he will send me more gold or items as a gift. Why?
PLEASE DO NOT SEND ANY GOLD OR ITEMS BACK to anyone in the game once you have received them. It will most likely be an imposter pretending to be our gamer for your gold or items. Please remember do not send it back to anyone at anytime; we will not be able to give you any compensation for this type of loss.
· Am I eligible for a refund if you don’t make the delivery on time?
· Yes, you are. If we cannot deliver your items within 2 hours, we will refund your payment immediately. If you have any questions, you can contact us via our 24/7 Live Chat Help or by email.
· How can I make an order?
· First step: Choose the products that you want.
Second step: Click “BUY NOW” to add them to your shopping cart. If you want to buy other products, you can continue shopping and add these to the cart as you go. Then click “Proceed to Checkout".
Third step: Fill in all of the required information on the billing page and click“Buy Now”.
Fourth Step: Choose the payment method that you want to use.
Fifth Step: Check through the order information and confirm.
Final Step: Once your payment has been process